At Ajia Gate, we ensure that all products are shipped directly from their original place to our customers, maintaining authenticity and quality. Please note that delivery times may vary based on factors such as product availability, shipping logistics, and destination.
While most orders are delivered within standard timeframes, please note that customized or made-to-order products may take up to 15 days to be delivered, with homeware products and lightings possibly taking up to a month.
Shipping fees may apply based on order value and destination. We strive to offer competitive shipping rates and may occasionally provide promotional offers. However, please note that shipping fees are non-refundable, and any associated return shipping costs will be the responsibility of the customer.
Please be aware that any fees, taxes, or VAT applied by your country are not covered by Ajia Gate. The customer will be responsible for paying any extra costs applied according to the rules and regulations of their country.
If you have any inquiries regarding shipping or need assistance with your order, our dedicated customer service team is available to assist you. We aim to provide a seamless and satisfactory shopping experience for all our customers at Ajia Gate.